![]() Automatically erase personally identifiable information (credit card information format to maintain PCI compliance)ġ.Flag, bookmark, or e-mail calls containing YOUR custom criteria: (EX: flag, bookmark, or e-mail calls that contain “credit card”.Search-by-word or phrase from audio recording.Automate scheduled actions (EX: automatically flag a call that uses the word “discount,” then e-mail it to a supervisor).Display transcription within your Playback interface.We’re able to upload your voice recordings to a speech analytics service of your choice (see below).
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